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Atlas Runtime Sensor Governance™

Overview

After robot deployment, the real sensor problems are just beginning.

The same LiDAR, camera, IMU, millimeter-wave radar, or encoder may exhibit completely different runtime behaviors across different OEMs, robot platforms, Linux Runtimes, Drivers, ROS Middleware, power supply conditions, and real-world operating environments.

A significant portion of Sensor FAE work is not about verifying whether the sensor itself is functioning properly, but rather answering:

Why does this sensor, which has already passed factory testing, exhibit anomalies when running on a real robot?

Traditional Sensor FAE investigations typically rely on:

  • Fragmented logs provided by customers
  • Back-and-forth communication via WeChat and Email
  • Manual reproduction
  • Individual engineer experience
  • Repeatedly investigating problems that have already been examined

Nearly every investigation starts from scratch.

Atlas Runtime Sensor Governance™ is not a new logging tool, nor is it new testing software.

It is a Runtime Governance Infrastructure specifically designed for Sensor Vendors, helping sensor companies continuously understand their products' runtime performance in real robot deployments, establish Runtime Profiles, receive OEM Engagement Pack™ (EGP), organize Sensor FAE engineering investigations, and continuously preserve Investigation Results (IR), Lessons Learned (LL), and Historical Runtime Governance Assets (Historical RGA™) as the company's own runtime knowledge assets.

Ultimately transforming Sensor FAE from one-time problem handling into continuously growing organizational capability.


Positioning of Runtime Sensor Governance™

Atlas Runtime Sensor Governance™ serves sensor manufacturers.

It connects:

  • OEM Robot Company
  • Sensor Vendor
  • Sensor FAE Team
  • Atlas Runtime Evidence
  • Historical Runtime Governance Asset™

Forming a continuously growing investigation closed loop.

The entire product revolves around one goal:

Make every investigation the starting point for the next investigation.


Core Value

Continuously Understanding Real Deployment Performance

Laboratory environments can never cover the real world.

Atlas continuously helps sensor manufacturers observe:

  • Different OEMs
  • Different robot platforms
  • Different Runtime Environments
  • Different Linux Distributions
  • Different Driver Versions
  • Different ROS Versions
  • Different Sensor Firmware

Forming a continuously growing Runtime Deployment Profile™.


Establishing Your Company's Own Runtime Memory™

Most Sensor FAE engineers experience the same problem:

Someone investigated this last year.

But no one knows who.

No one knows the investigation results.

And no one knows how to reuse them.

Atlas preserves all investigations as:

  • Investigation Result (IR)
  • Lesson Learned (LL)
  • Runtime Evidence
  • Runtime Boundary
  • Historical RGA™

Forming the company's long-term accumulated Runtime Memory™.

Experience no longer disappears with personnel turnover.


No More Repeated Investigations

Atlas automatically correlates:

  • Runtime Profile
  • Sensor SKU
  • OEM
  • Runtime Boundary
  • Historical RGA™

Helping Sensor FAE find historically similar cases before an investigation even begins.

Investigations transform from:

Starting from scratch

To:

Starting from history.


Establishing Sensor Runtime Governance™

Atlas doesn't just help complete a single investigation.

It helps enterprises establish long-term runtime governance capabilities:

  • Runtime Observation
  • Runtime Evidence
  • Runtime Investigation
  • Runtime Knowledge
  • Runtime Governance

Forming a continuously growing Runtime Governance Flywheel.


Runtime Governance Flywheel

Every investigation drives the next investigation to be more efficient.

Real Deployment



Runtime Observation



Evidence Pack™



Sensor Investigation



Investigation Result (IR)



Lesson Learned (LL)



Historical RGA™



Assist Vault™



Automatic recall in next investigation

Atlas enables Runtime Knowledge to continuously grow, rather than constantly being lost.


Core Capabilities

Runtime Profile™

Establish runtime deployment profiles across OEMs, Robot Platforms, and Sensor SKUs.

Including but not limited to:

  • Sensor SKU
  • Firmware Version
  • Driver Version
  • Runtime Environment
  • Linux Distribution
  • ROS Version
  • CPU Platform
  • Network Architecture
  • Time Synchronization
  • Deployment Scenario
  • Power Boundary
  • Communication Boundary

Runtime Profile becomes the context for all investigations.


Runtime Observation™

Atlas Agent continuously runs on the robot system.

Continuously observing:

  • Sensor Runtime
  • Driver Runtime
  • Device Runtime
  • Linux Runtime
  • ROS Runtime
  • Network Runtime
  • Power Runtime

Continuously saving runtime data according to retention policies.

When Runtime Events actually occur, quickly slice and generate Runtime Evidence.


OEM Engagement Pack™ (EGP)

OEMs can provide standardized collaborative investigation packages to Sensor Vendors.

EGP includes:

  • Runtime Context
  • Evidence Pack
  • Runtime Boundary
  • Investigation Scope
  • Runtime Timeline
  • Robot Metadata
  • Sensor Metadata

Allowing Sensor Vendors to have complete investigation context from the start.


Evidence Pack™

Evidence Pack™ organizes all data needed for investigation on a unified timeline.

Including:

  • Runtime Timeline
  • Device Runtime
  • Driver Runtime
  • Linux Runtime
  • ROS Topic
  • Network Status
  • Sensor Health
  • Power Information
  • Runtime Event Window

All evidence is organized around a unified timeline, rather than scattered across different logs.


Sensor REF Investigation

Atlas manages the complete investigation lifecycle for Sensor FAE.

Including:

  • Investigation Creation
  • Assignment
  • Investigation Status
  • Runtime Boundary
  • Investigation Notes
  • Evidence Review
  • Conclusion
  • Closure

All investigation processes are traceable.


Historical RGA™ Recall

At the start of an investigation, automatically recall:

  • Same Sensor SKU
  • Same Runtime Boundary
  • Same Runtime Failure
  • Same Runtime Signature
  • Same OEM
  • Similar Runtime Pattern

Helping engineers quickly identify direction.


Investigation Result (IR)

After completing an investigation, form a standardized Investigation Result.

Including:

  • Root Cause
  • Boundary
  • Evidence
  • Fix Recommendation
  • Confidence
  • Verification
  • Customer Response

IR becomes an important reference for future investigations.


Lesson Learned (LL)

In addition to investigation results, also preserve:

  • Investigation process
  • Investigation experience
  • Common pitfalls
  • Best practices
  • Recommended check sequence
  • Runtime Boundary Insight

This experience typically cannot be re-obtained from logs.


Sensor Assist Vault™

All completed investigations are continuously retained as the company's own Runtime Knowledge.

Including:

  • Historical RGA™
  • Runtime Pattern
  • Runtime Signature
  • Runtime Boundary
  • Investigation Strategy
  • Engineering Experience

The more a company uses Atlas, the more valuable the Assist Vault becomes.


Non-identifiable Assist Vault™

Under the premise of customer authorization and de-identification.

Atlas can continuously accumulate Runtime Patterns that have been validated across the entire robotics industry.

What is shared is not:

  • OEM data
  • Customer logs
  • Business secrets

What is shared is:

  • Runtime Pattern
  • Runtime Boundary
  • Runtime Investigation Strategy
  • Lesson Learned

Helping the entire industry reduce redundant mistakes.


Complete Workflow

① Establish Runtime Profile™

Define:

  • Sensor SKU
  • Runtime Environment
  • Robot Platform
  • Runtime Boundary

Establish investigation foundation.


② Runtime Observation™

Atlas Agent continuously observes runtime status.

Retains long-term Runtime History.


③ Receive OEM Engagement Pack™

OEM submits:

  • Runtime Evidence
  • Investigation Context
  • Runtime Boundary

Begin collaborative investigation.


④ Create Sensor REF Investigation

Establish formal investigation ticket.

Associate:

  • Runtime Profile
  • Sensor SKU
  • Evidence Pack
  • Historical RGA™

⑤ Historical RGA™ Recall

Automatically search:

  • Similar Runtime Failure
  • Similar Runtime Signature
  • Similar Investigation

Avoid repeated investigations.


⑥ Sensor FAE Investigation

Engineers conduct systematic investigation based on:

  • Runtime Timeline
  • Evidence Pack
  • Historical Knowledge

⑦ Complete Investigation Result (IR)

Form formal investigation report.

Including:

  • Root Cause
  • Runtime Boundary
  • Verification
  • Recommendation

⑧ Complete Lesson Learned (LL)

Record:

  • Investigation experience
  • Troubleshooting techniques
  • Follow-up recommendations

Form organizational experience.


⑨ Return EGP Response™

Return to OEM:

  • Investigation Result
  • Runtime Finding
  • Recommendation
  • Updated Evidence

Form complete closed loop.


⑩ Update Sensor Assist Vault™

Preserve:

  • IR
  • LL
  • Runtime Pattern
  • Runtime Boundary

All retained in knowledge base.

Become future investigation assets.


Core Modules

Atlas Runtime Sensor Governance™ consists of multiple governance modules.

ModuleFunction
Runtime Profile™Establish runtime deployment profile
Runtime Observation™Continuously observe runtime behavior
Atlas Agent™Long-term runtime data collection
OEM Engagement Pack™Collaborative investigation entry point between OEM and Sensor Vendor
Evidence Pack™Organize runtime evidence based on unified timeline
Sensor REF InvestigationManage investigation lifecycle
Historical RGA™Company historical investigation assets
Investigation Result™Standardized investigation conclusions
Lesson Learned™Reusable engineering experience
Sensor Assist Vault™Company long-term runtime knowledge base
Non-identifiable Assist Vault™Industry de-identified Runtime Knowledge

Deployment Options

Atlas Runtime Sensor Governance™ supports:

  • Sensor Vendor Lab
  • FAE Center
  • Customer Support Center
  • Runtime Investigation Center
  • Private Cloud
  • On-premise Deployment

All investigation assets are owned by customers.

Atlas does not retain customer investigation data.


Why Choose Atlas

Traditional Sensor FAE:

  • Every investigation starts from scratch
  • Fragmented data
  • Engineering experience depends on individuals
  • Cannot accumulate long-term
  • Same problems repeatedly investigated

Atlas Runtime Sensor Governance™:

  • Runtime continuous observation
  • Standardized Runtime Evidence
  • Automatic Historical RGA recall
  • Continuous Investigation accumulation
  • Continuously growing company Runtime Memory
  • Every investigation becomes organizational asset

Atlas transforms Sensor FAE from:

Reactive Support

To:

Runtime Governance.


Getting Started

We recommend starting with:

  • One Sensor SKU
  • One OEM
  • One real robot deployment project

To begin establishing Runtime Governance.

Pilot projects typically include:

  • Runtime Profile establishment
  • Atlas Agent deployment
  • OEM Engagement Pack™ collaboration process
  • Runtime Evidence Pack™ generation
  • Sensor FAE Investigation
  • Historical RGA™ establishment
  • Assist Vault™ initialization

As the number of investigations continues to grow, companies will gradually establish their own Runtime Governance System.


Next Steps

If you are looking for a way to make Sensor FAE no longer depend on individual experience, to make every investigation continuously accumulate, and to give your company its own Runtime Memory™, please contact SensorDeck.

Atlas Runtime Sensor Governance™ will help your team:

  • Continuously understand real robot deployment performance
  • Standardize OEM collaborative investigation processes
  • Establish Historical Runtime Governance Assets™
  • Establish your company's own Sensor Assist Vault™
  • Build a long-term sustainable Runtime Governance Flywheel

Make every runtime investigation part of your company's future competitive advantage.