Skip to main content

Atlas Runtime Sensor Governance™

Overview​

After robot deployment, the real sensor problems are just beginning.

The same LiDAR, camera, IMU, millimeter-wave radar, or encoder may exhibit completely different runtime behaviors across different OEMs, robot platforms, Linux Runtimes, Drivers, ROS Middleware, power supply conditions, and real-world operating environments.

A significant portion of Sensor FAE work is not about verifying whether the sensor itself is functioning properly, but rather answering:

Why does this sensor, which has already passed factory testing, exhibit anomalies when running on a real robot?

Traditional Sensor FAE investigations typically rely on:

  • Fragmented logs provided by customers
  • Back-and-forth communication via WeChat and Email
  • Manual reproduction
  • Individual engineer experience
  • Repeatedly investigating problems that have already been examined

Nearly every investigation starts from scratch.

Atlas Runtime Sensor Governance™ is not a new logging tool, nor is it new testing software.

It is a Runtime Governance Infrastructure specifically designed for Sensor Vendors, helping sensor companies continuously understand their products' runtime performance in real robot deployments, establish Runtime Profiles, receive OEM Engagement Pack™ (EGP), organize Sensor FAE engineering investigations, and continuously preserve Investigation Results (IR), Lessons Learned (LL), and Historical Runtime Governance Assets (Historical RGA™) as the company's own runtime knowledge assets.

Ultimately transforming Sensor FAE from one-time problem handling into continuously growing organizational capability.

Positioning of Runtime Sensor Governance™

Atlas Runtime Sensor Governance™ serves sensor manufacturers.

It connects:

  • OEM Robot Company
  • Sensor Vendor
  • Sensor FAE Team
  • Atlas Runtime Evidence
  • Historical Runtime Governance Asset™

Forming a continuously growing investigation closed loop.

The entire product revolves around one goal:

Make every investigation the starting point for the next investigation.

Core Value

Continuously Understanding Real Deployment Performance​

Laboratory environments can never cover the real world.

Atlas continuously helps sensor manufacturers observe:

  • Different OEMs
  • Different robot platforms
  • Different Runtime Environments
  • Different Linux Distributions
  • Different Driver Versions
  • Different ROS Versions
  • Different Sensor Firmware

Forming a continuously growing Runtime Deployment Profile™.

Establishing Your Company's Own Runtime Memory™​

Most Sensor FAE engineers experience the same problem:

Someone investigated this last year.

But no one knows who.

No one knows the investigation results.

And no one knows how to reuse them.

Atlas preserves all investigations as:

  • Investigation Result (IR)
  • Lesson Learned (LL)
  • Runtime Evidence
  • Runtime Boundary
  • Historical RGA™

Forming the company's long-term accumulated Runtime Memory™.

Experience no longer disappears with personnel turnover.

No More Repeated Investigations​

Atlas automatically correlates:

  • Runtime Profile
  • Sensor SKU
  • OEM
  • Runtime Boundary
  • Historical RGA™

Helping Sensor FAE find historically similar cases before an investigation even begins.

Investigations transform from:

Starting from scratch

To:

Starting from history.

Establishing Sensor Runtime Governance™​

Atlas doesn't just help complete a single investigation.

It helps enterprises establish long-term runtime governance capabilities:

  • Runtime Observation
  • Runtime Evidence
  • Runtime Investigation
  • Runtime Knowledge
  • Runtime Governance

Forming a continuously growing Runtime Governance Flywheel.

Runtime Governance Flywheel

Every investigation drives the next investigation to be more efficient.

Real Deployment

↓

Runtime Observation

↓

Evidence Pack™

↓

Sensor Investigation

↓

Investigation Result (IR)

↓

Lesson Learned (LL)

↓

Historical RGA™

↓

Assist Vault™

↓

Automatic recall in next investigation

Atlas enables Runtime Knowledge to continuously grow, rather than constantly being lost.

Core Capabilities

Runtime Profile™​

Establish runtime deployment profiles across OEMs, Robot Platforms, and Sensor SKUs.

Including but not limited to:

  • Sensor SKU
  • Firmware Version
  • Driver Version
  • Runtime Environment
  • Linux Distribution
  • ROS Version
  • CPU Platform
  • Network Architecture
  • Time Synchronization
  • Deployment Scenario
  • Power Boundary
  • Communication Boundary

Runtime Profile becomes the context for all investigations.

Runtime Observation™​

Atlas Agent continuously runs on the robot system.

Continuously observing:

  • Sensor Runtime
  • Driver Runtime
  • Device Runtime
  • Linux Runtime
  • ROS Runtime
  • Network Runtime
  • Power Runtime

Continuously saving runtime data according to retention policies.

When Runtime Events actually occur, quickly slice and generate Runtime Evidence.

OEM Engagement Pack™ (EGP)​

OEMs can provide standardized collaborative investigation packages to Sensor Vendors.

EGP includes:

  • Runtime Context
  • Evidence Pack
  • Runtime Boundary
  • Investigation Scope
  • Runtime Timeline
  • Robot Metadata
  • Sensor Metadata

Allowing Sensor Vendors to have complete investigation context from the start.

Evidence Pack™​

Evidence Pack™ organizes all data needed for investigation on a unified timeline.

Including:

  • Runtime Timeline
  • Device Runtime
  • Driver Runtime
  • Linux Runtime
  • ROS Topic
  • Network Status
  • Sensor Health
  • Power Information
  • Runtime Event Window

All evidence is organized around a unified timeline, rather than scattered across different logs.

Sensor REF Investigation​

Atlas manages the complete investigation lifecycle for Sensor FAE.

Including:

  • Investigation Creation
  • Assignment
  • Investigation Status
  • Runtime Boundary
  • Investigation Notes
  • Evidence Review
  • Conclusion
  • Closure

All investigation processes are traceable.

Historical RGA™ Recall​

At the start of an investigation, automatically recall:

  • Same Sensor SKU
  • Same Runtime Boundary
  • Same Runtime Failure
  • Same Runtime Signature
  • Same OEM
  • Similar Runtime Pattern

Helping engineers quickly identify direction.

Investigation Result (IR)​

After completing an investigation, form a standardized Investigation Result.

Including:

  • Root Cause
  • Boundary
  • Evidence
  • Fix Recommendation
  • Confidence
  • Verification
  • Customer Response

IR becomes an important reference for future investigations.

Lesson Learned (LL)​

In addition to investigation results, also preserve:

  • Investigation process
  • Investigation experience
  • Common pitfalls
  • Best practices
  • Recommended check sequence
  • Runtime Boundary Insight

This experience typically cannot be re-obtained from logs.

Sensor Assist Vault™​

All completed investigations are continuously retained as the company's own Runtime Knowledge.

Including:

  • Historical RGA™
  • Runtime Pattern
  • Runtime Signature
  • Runtime Boundary
  • Investigation Strategy
  • Engineering Experience

The more a company uses Atlas, the more valuable the Assist Vault becomes.

Non-identifiable Assist Vault™​

Under the premise of customer authorization and de-identification.

Atlas can continuously accumulate Runtime Patterns that have been validated across the entire robotics industry.

What is shared is not:

  • OEM data
  • Customer logs
  • Business secrets

What is shared is:

  • Runtime Pattern
  • Runtime Boundary
  • Runtime Investigation Strategy
  • Lesson Learned

Helping the entire industry reduce redundant mistakes.

Complete Workflow

① Establish Runtime Profile™​

Define:

  • Sensor SKU
  • Runtime Environment
  • Robot Platform
  • Runtime Boundary

Establish investigation foundation.

② Runtime Observation™​

Atlas Agent continuously observes runtime status.

Retains long-term Runtime History.

③ Receive OEM Engagement Pack™​

OEM submits:

  • Runtime Evidence
  • Investigation Context
  • Runtime Boundary

Begin collaborative investigation.

④ Create Sensor REF Investigation​

Establish formal investigation ticket.

Associate:

  • Runtime Profile
  • Sensor SKU
  • Evidence Pack
  • Historical RGA™

⑤ Historical RGA™ Recall​

Automatically search:

  • Similar Runtime Failure
  • Similar Runtime Signature
  • Similar Investigation

Avoid repeated investigations.

⑥ Sensor FAE Investigation​

Engineers conduct systematic investigation based on:

  • Runtime Timeline
  • Evidence Pack
  • Historical Knowledge

⑦ Complete Investigation Result (IR)​

Form formal investigation report.

Including:

  • Root Cause
  • Runtime Boundary
  • Verification
  • Recommendation

⑧ Complete Lesson Learned (LL)​

Record:

  • Investigation experience
  • Troubleshooting techniques
  • Follow-up recommendations

Form organizational experience.

⑨ Return EGP Response™​

Return to OEM:

  • Investigation Result
  • Runtime Finding
  • Recommendation
  • Updated Evidence

Form complete closed loop.

⑩ Update Sensor Assist Vault™​

Preserve:

  • IR
  • LL
  • Runtime Pattern
  • Runtime Boundary

All retained in knowledge base.

Become future investigation assets.

Core Modules

Atlas Runtime Sensor Governance™ consists of multiple governance modules.

ModuleFunction
Runtime Profile™Establish runtime deployment profile
Runtime Observation™Continuously observe runtime behavior
Atlas Agent™Long-term runtime data collection
OEM Engagement Pack™Collaborative investigation entry point between OEM and Sensor Vendor
Evidence Pack™Organize runtime evidence based on unified timeline
Sensor REF InvestigationManage investigation lifecycle
Historical RGA™Company historical investigation assets
Investigation Result™Standardized investigation conclusions
Lesson Learned™Reusable engineering experience
Sensor Assist Vault™Company long-term runtime knowledge base
Non-identifiable Assist Vault™Industry de-identified Runtime Knowledge

Deployment Options

Atlas Runtime Sensor Governance™ supports:

  • Sensor Vendor Lab
  • FAE Center
  • Customer Support Center
  • Runtime Investigation Center
  • Private Cloud
  • On-premise Deployment

All investigation assets are owned by customers.

Atlas does not retain customer investigation data.

Why Choose Atlas

Traditional Sensor FAE:

  • Every investigation starts from scratch
  • Fragmented data
  • Engineering experience depends on individuals
  • Cannot accumulate long-term
  • Same problems repeatedly investigated

Atlas Runtime Sensor Governance™:

  • Runtime continuous observation
  • Standardized Runtime Evidence
  • Automatic Historical RGA recall
  • Continuous Investigation accumulation
  • Continuously growing company Runtime Memory
  • Every investigation becomes organizational asset

Atlas transforms Sensor FAE from:

Reactive Support

To:

Runtime Governance.

Getting Started

We recommend starting with:

  • One Sensor SKU
  • One OEM
  • One real robot deployment project

To begin establishing Runtime Governance.

Pilot projects typically include:

  • Runtime Profile establishment
  • Atlas Agent deployment
  • OEM Engagement Pack™ collaboration process
  • Runtime Evidence Pack™ generation
  • Sensor FAE Investigation
  • Historical RGA™ establishment
  • Assist Vault™ initialization

As the number of investigations continues to grow, companies will gradually establish their own Runtime Governance System.

Next Steps

If you are looking for a way to make Sensor FAE no longer depend on individual experience, to make every investigation continuously accumulate, and to give your company its own Runtime Memory™, please contact SensorDeck.

Atlas Runtime Sensor Governance™ will help your team:

  • Continuously understand real robot deployment performance
  • Standardize OEM collaborative investigation processes
  • Establish Historical Runtime Governance Assets™
  • Establish your company's own Sensor Assist Vault™
  • Build a long-term sustainable Runtime Governance Flywheel

Make every runtime investigation part of your company's future competitive advantage.